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Freshworks VS Domino Data Lab

Compare Freshworks VS Domino Data Lab and see what are their differences

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Freshworks logo Freshworks

Delight your customers, from wherever you are

Domino Data Lab logo Domino Data Lab

Domino is a data science platform that enables collaborative and reusable analysis of data.
  • Freshworks Landing page
    Landing page //
    2023-07-22
  • Domino Data Lab Landing page
    Landing page //
    2023-09-13

Freshworks features and specs

  • User-Friendly Interface
    Freshworks offers an intuitive and easy-to-navigate interface that requires minimal training, making it highly accessible for new users and efficient for seasoned employees.
  • Integration Capabilities
    It integrates seamlessly with numerous third-party applications such as CRM systems, social media platforms, and more, offering robust ecosystem support.
  • Comprehensive Features
    Freshworks provides a wide range of features, including customer support, CRM, marketing automation, and IT service management, catering to diverse business needs.
  • Scalability
    The platform supports businesses of all sizes, from startups to large enterprises, and can scale according to growing business demands.
  • Excellent Customer Support
    Freshworks is known for its strong customer support, offering various channels like chat, email, and phone support to resolve issues promptly.

Possible disadvantages of Freshworks

  • Cost
    While Freshworks offers a variety of pricing plans, some advanced features and higher-tier plans can be costly, especially for small businesses.
  • Customization Limitations
    Users have reported that the level of customization available in some modules can be limited, restricting the software's ability to fully adapt to specific business needs.
  • Steep Learning Curve for Advanced Features
    While the basic features are user-friendly, some advanced functionalities may require a steeper learning curve and more time to master.
  • Occasional Performance Issues
    Some users have experienced performance issues, such as slow load times and occasional downtime, which can disrupt workflow.
  • Limited Reporting Capabilities
    The reporting and analytics tools are sometimes considered basic and less flexible compared to more advanced CRM or support tools available in the market.

Domino Data Lab features and specs

  • Collaborative Platform
    Domino Data Lab provides a collaborative environment where data scientists can work together on projects, share insights, and leverage common data and resources.
  • Scalability
    The platform supports scalability, allowing users to easily manage big data workloads and scale their computational resources up or down as needed.
  • Model Management
    Domino offers robust model management features, allowing users to track, version, and deploy models seamlessly, ensuring consistency and reproducibility in data science workflows.
  • Integration Capabilities
    Domino integrates with a wide range of tools and technologies, such as Jupyter, RStudio, and various data storage solutions, enhancing its flexibility and usability in diverse environments.
  • Enterprise Security
    This platform prioritizes enterprise-level security features, ensuring that data and models are protected through access controls and compliance with industry standards.

Possible disadvantages of Domino Data Lab

  • Complexity for Beginners
    The platform might be overwhelming for beginners due to its extensive set of features and the technical knowledge required to leverage them effectively.
  • Cost
    Due to its advanced capabilities and enterprise focus, Domino Data Lab can be expensive, potentially being a significant investment for smaller organizations.
  • Customization Limitations
    While Domino offers extensive integration capabilities, some users may find limitations in customizing the platform to fit very specific organizational needs.
  • Resource Intensive
    The platform can be resource-intensive, meaning it might require significant computational and storage infrastructure, which could be challenging for organizations with limited resources.

Analysis of Freshworks

Overall verdict

  • Overall, Freshworks is considered a solid choice for businesses looking for a robust yet affordable software solution. However, like any software, its suitability depends on the specific needs and scale of the business. Some users in larger enterprises or those with very complex workflows might find that it lacks certain advanced features offered by more expensive competitors.

Why this product is good

  • Freshworks is known for its user-friendly interface, comprehensive suite of tools, and affordability, making it a popular choice among small to medium-sized businesses. It offers a range of products including CRM, helpdesk, and marketing automation, which can streamline operations and improve customer interactions. Users often praise Freshworks for its ease of setup and integration with other tools, as well as its responsive customer support.

Recommended for

    Freshworks is particularly recommended for small to medium-sized businesses seeking an all-in-one customer engagement platform. It's ideal for those who prioritize ease of use, quick implementation, and cost-effectiveness. It's also a good fit for teams that need integrated solutions across sales, marketing, and customer support.

Freshworks videos

+ Add

All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Domino Data Lab videos

+ Add

TRYING DOMINO'S NO PIZZA MENU! - Chicken Wings, Pasta, & MORE Restaurant Taste Test!

More videos:

  • Review - Domino (2005) Rant aka Movie Review
  • Review - Festool Domino Joiner DF 500 Q Review - 574432

Category Popularity

0-100% (relative to Freshworks and Domino Data Lab)

Freshworks

Domino Data Lab

CRM
100 100%
CRM
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Customer Support
100 100%
Customer Support
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks and Domino Data Lab

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com

Domino Data Lab Reviews

The 16 Best Data Science and Machine Learning Platforms for 2021
Description: Domino Data Lab offers an enterprise data science platform that allows data scientists to build and run predictive models. The product helps organizations with the development and delivery of these models via infrastructure automation and collaboration. Domino provides users access to a data science Workbench that provides open source and commercial tools for...
Source: solutionsreview.com

Social recommendations and mentions

Based on our record, Freshworks seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 2 years ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 4 years ago

Domino Data Lab mentions (0)

We have not tracked any mentions of Domino Data Lab yet. Tracking of Domino Data Lab recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshworks and Domino Data Lab, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jupyter - Project Jupyter exists to develop open-source software, open-standards, and services for interactive computing across dozens of programming languages. Ready to get started? Try it in your browser Install the Notebook.

Drift - A messaging app that helps you grow your business.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

IBM ILOG CPLEX Optimization Studio - IBM ILOG CPLEX Optimization Studio is an easy-to-use, affordable data analytics solution for businesses of all sizes who want to optimize their operations.

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