Freshworks Live Chat
Intercom
Freshdesk
LiveChat
tawk.to
Agentbot
EBI.AI
LiveAgent
Upvoty
Canny
Nolt
UserVoice
productboard
hellonext.co
Feedback Fish
FeedBear
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
With Upvoty you are able to collect and manage valuable feedback from your users in 1 simple overview. You can also share your product roadmap to show your users what's next. Turn user feedback into actionable product optimizations! Try it for free!
Freshworks Live Chat UpvotyNo features have been listed yet.
Easily migrated from another tool, our team and users are loving Upvoty thus far, now 5 months in.
We use upvoty for a few months now, every month they add some new cool features. They listen to their customers very carfully. They should be, otherwise their tool does not work :-D
I have been waiting a long time for a beautiful and easy to use feedback tool - Upvoty is it. Upvoty also nails all the little things.
This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users.
Based on our record, Upvoty seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
💬 User feedback: From the very start, we listened really carefully to the feedback of our users (of course by using our own product - upvoty.com). This resulted in us building a product that was valuable and people actually wanted to pay for it. Source: over 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Nolt - A fast & beautiful way to collect user feedback
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.