Software Alternatives, Accelerators & Startups

Freshworks Live Chat VS Stonly

Compare Freshworks Live Chat VS Stonly and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Stonly logo Stonly

Create interactive step-by-step guides
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Stonly Landing page
    Landing page //
    2023-09-20

Stonly

Website
stonly.com
$ Details
-
Release Date
2018 January
Startup details
Country
France
City
Levallois
Founder(s)
Alexis Fogel
Employees
10 - 19

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Stonly features and specs

No features have been listed yet.

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Stonly videos

Add and edit media in Stonly

More videos:

  • Review - AWS & Dashlane/Stonly | Les conseils du fondateur #StartupMoments

Category Popularity

0-100% (relative to Freshworks Live Chat and Stonly)
Customer Support
100 100%
0% 0
User Onboarding And Engagement
Live Chat
100 100%
0% 0
Digital Adoption
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Stonly

Freshworks Live Chat Reviews

We have no reviews of Freshworks Live Chat yet.
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Stonly Reviews

8 Best Usetiful Alternatives and Competitors That Are More Professional
❌ If you want to integrate Stonly into your UI elements, and, of course, implement Stonly’s knowledge base and help center into your platform, you’ll definitely need a bunch of developer hours to get it done.
Source: userguiding.com
Top alternatives to UserGuiding
Like Usetiful and Lou, Stonly has a free forever plan limited to 5 guides, no team seats and 1000 guide views per month. Stonly Pricing

Social recommendations and mentions

Based on our record, Stonly seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

Stonly mentions (1)

What are some alternatives?

When comparing Freshworks Live Chat and Stonly, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.