Software Alternatives & Reviews

Freshworks Live Chat VS Reputation.com

Compare Freshworks Live Chat VS Reputation.com and see what are their differences

Freshworks Live Chat logo Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Reputation.com logo Reputation.com

Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
  • Freshworks Live Chat Landing page
    Landing page //
    2023-08-20

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

  • Reputation.com Landing page
    Landing page //
    2023-07-29

Freshworks Live Chat features and specs

  • Integrations: WordPress  Shopify  Zendesk Slack Clearbit Reveal Marketplace(Public Apps)  Marketplace(Custom Apps) Freshdesk Freshsales Freshservice Freshmarketer

Reputation.com features and specs

No features have been listed yet.

Freshworks Live Chat videos

Freshchat - Product Overview

More videos:

  • Review - Freshchat- Team Member Experience
  • Review - Freshchat Brief introduction

Reputation.com videos

Reputation.com Review: Easy and Convenient

More videos:

  • Review - Review Booster by Reputation.com

Category Popularity

0-100% (relative to Freshworks Live Chat and Reputation.com)
Customer Support
100 100%
0% 0
Reputation Management
0 0%
100% 100
Live Chat
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Live Chat and Reputation.com

Freshworks Live Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Reputation.com Reviews

We have no reviews of Reputation.com yet.
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Social recommendations and mentions

Based on our record, Reputation.com seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Live Chat mentions (0)

We have not tracked any mentions of Freshworks Live Chat yet. Tracking of Freshworks Live Chat recommendations started around Mar 2021.

Reputation.com mentions (3)

  • Weird how we can’t find more pics and info online about Amanda and the case
    I knew a guy who did it too - and he had a bunch of arrests for drugs and whatnot. I think he used like reputation.com or one of those services. I wouldn't be surprised if she did the same after nuking everything on the blog. Source: 10 months ago
  • Competitor is using underhanded tactics to run us out of business
    I don't know anything about these guys; Just hear their ads on radio. Maybe give them a call - https://reputation.com/. Source: 11 months ago
  • Krystal and Kyle go full conspiracy theorist
    Looks like Pakman needs to hire someone better to protect his reputation. Do you work for reputation.com or something ? Source: almost 3 years ago

What are some alternatives?

When comparing Freshworks Live Chat and Reputation.com, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Birdeye - #1 most trusted reputation and customer experience platform for local business

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.