With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances

Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

• 100% Made and Supported in the USA.
• Mobile Ready - Phone & Tablet .
• A Single Click will Start Creating Orders.
• Simple and Easy Item Entry .
• Private Customer Sales Order Entry .
• Price Groups / Tiers .
• Catalog Item Management & Sync .
• User Access Management .
• Standard & Custom Reports .
• Data Exports .
• Basic Inventory Management .
• Private Customer eCommerce/Ordering Portal .
• Shipping / Fulfillment Management .
• Vendor Catalog & Price Group Lock .
• Internationalized .
• Custom Integrations .
• Business Overview Snapshot .
• Simple and Intuitive Pick Lists .
• Quotes .
• Order Lead-Time Management .
• Dark Mode .