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With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
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Based on our record, FreshBooks seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Do you want to tie contractor's logged time to specific clients and projects? I was using a PHP application installed on my own server for years and the developer seems to have all but abandoned it so I've been looking for alternatives. I'm currently testing out Freshbooks and after about a month using it, here are my observations:. Source: over 1 year ago
Take a look at dubsado.com and freshbooks.com for ideas. Source: over 1 year ago
Maybe try freshbooks.com, been using them with a company we do business with and hasn't let me down. Also looks like they have time tracking software. Source: almost 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Xero - Xero is online accounting for your small business.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
QuickBooks - Business runs better with QuickBooks, the #1 accounting solution for small business.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zoho Books - Smart Accounting for Growing Business