With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
A robust popup builder that offers a drag-and-drop editor, broad display settings, built-in analytics, A/B testing capabilities, multilingual localization, wide Integration selection, a free fully-functional pricing plan, and much more. Capture leads, increase conversions, and boost engagement with Claspo.
It was the first time I had used this type of software, and I thought there could be some difficulties with functions and interface. But! I hadn't any pains. Easy-to-use interface and intuitive functions made this product so convenient. No coding - the best. Unfortunately, this builder doesn't have enough functions and features for significant purposes because they are a startup, and some features are not launched yet.
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