Software Alternatives, Accelerators & Startups

Freshworks Customer Service VS AiSensy

Compare Freshworks Customer Service VS AiSensy and see what are their differences

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
Visit Website

AiSensy logo AiSensy

Whatsapp Chatbot, CRM & Marketing
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06
  • AiSensy Landing page
    Landing page //
    2023-02-20

AiSensy is a complete WhatsApp Engagement Platform powered by official WhatsApp Business APIs allowing businesses to send WhatsApp Broadcasts, add WhatsApp Chatbot, integrate with CRMs & Ecommerce Portals, live chat & much more.

AiSensy

$ Details
paid Free Trial $19.98 / Monthly
Platforms
Web Browser Windows Android iOS Google Chrome Mac OSX Firefox Linux Safari iPhone WooCommerce Shopify Magento Salesforce
Release Date
2020 December

Freshworks Customer Service features and specs

No features have been listed yet.

AiSensy features and specs

  • WhatsApp Broadcasting: Broadcast messages to 1,00,000+ users in one go
  • WhatsApp Chatbot: Automate Customer support & Marketing with WhatsApp Chatbot
  • Integrations: Integrate 20+ Leading CRMs & Ecommerce Portals like Shopify, Magento, WooCommerce, Hubspot, Google Sheets & more
  • Multi-human Live Chat: Provide live chat support on multiple devices with just one account
  • Smart Campaigns Manager: Segregate chats based on tags & attributes like Name, lead source & many more tags.
  • Click Tracking: Track clicks on your WhatsApp Broadcasts & retarget for 3x more conversions
  • Click-to-WhatsApp Ads: Run Instagram/ Facebook Ads that click to WhatsApp

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

AiSensy videos

AiSensy Demo

More videos:

  • Tutorial - How to Setup WhatsApp Marketing in 10 minutes with AiSensy

Category Popularity

0-100% (relative to Freshworks Customer Service and AiSensy)
Customer Support
79 79%
21% 21
WhatsApp
0 0%
100% 100
Live Chat
100 100%
0% 0
Business & Commerce
100 100%
0% 0

User comments

Share your experience with using Freshworks Customer Service and AiSensy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Customer Service and AiSensy

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

AiSensy Reviews

  1. Best Platform for WhatsApp Marketing

    Easy to use, simple UI, powerful Saas

Social recommendations and mentions

Based on our record, Freshworks Customer Service seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

AiSensy mentions (0)

We have not tracked any mentions of AiSensy yet. Tracking of AiSensy recommendations started around Apr 2022.

What are some alternatives?

When comparing Freshworks Customer Service and AiSensy, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WATI - No-code chatbot builder for WhatsApp Business

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Hello24 AI - Hello24.ai - Meta Tech Partner for the ✅ Official WhatsApp API, which is an eCommerce-focused platform for Shopify and WooCommerce, that can also help online/offline brands do Sales, Marketing, and Customer support on WhatsApp.