Software Alternatives & Reviews

Freshdesk Omnichannel Support VS SentiOne

Compare Freshdesk Omnichannel Support VS SentiOne and see what are their differences

Freshdesk Omnichannel Support logo Freshdesk Omnichannel Support

The ultimate omnichannel helpdesk for your customer support

SentiOne logo SentiOne

Insightful social listening and online reputation management platform.
  • Freshdesk Omnichannel Support Landing page
    Landing page //
    2023-08-02
  • SentiOne Landing page
    Landing page //
    2018-09-29

What do we offer? SentiOne helps listen to what truly matters and react to your audience needs. We provide broad, in-depth online listening and complete reputation management solution. This means you can explore unlimited keywords in any language and get the analysis of mentions from various web sources such as social media, news, blogs, forums in chosen country. You get a broad, clear view. As well as the possibility to answer to your audience straight from our all-in-one platform. You have the means to easily discover the essence of online conversations and lead the way to prove your position in the market.

What makes us different? With SentiOne you benefit the most from: Limitless keywords and results to gain a wide perspective Instant access to countless data to never miss anything Historical data even from 3 years back viewed in real time to prove your impact Advanced filtering providing the most relevant data to get a clear view and find sales opportunities The most accurate sentiment analysis, supported by native language analysts, to identify target groups A complete cutting-edge toolset to truly connect with your audience

SentiOne

$ Details
paid Free Trial €249.0 / Monthly (5 users, 5 projects, unlimited keywords, unlimited mentions)

Freshdesk Omnichannel Support videos

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SentiOne videos

10 reasons why marketing agencies should use social media listening | SentiOne

More videos:

  • Review - Start online listening with SentiOne
  • Review - SentiOne Customer service - the key to retaining happy customers and increasing revenue

Category Popularity

0-100% (relative to Freshdesk Omnichannel Support and SentiOne)
CRM
20 20%
80% 80
Customer Support
100 100%
0% 0
Social Media Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0

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Reviews

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SentiOne Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
SentiOne offers also insights into various metrics connected to the online performance of the keywords you monitor: conversation volume, engagement, share of voice, sentiment analysis, influencer identification, and more.
Source: brand24.com

What are some alternatives?

When comparing Freshdesk Omnichannel Support and SentiOne, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Gist Platform - Live chat, bots & marketing automation -- free.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Labidesk - LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!