Software Alternatives, Accelerators & Startups

Freshworks Customer Service VS Botpress

Compare Freshworks Customer Service VS Botpress and see what are their differences

Freshworks Customer Service logo Freshworks Customer Service

Reimagine how you connect with prospects and customers
Visit Website

Botpress logo Botpress

Open-source platform for developers to build high-quality digital assistants
  • Freshworks Customer Service Landing page
    Landing page //
    2024-05-06
  • Botpress Landing page
    Landing page //
    2023-08-27

  • Developer-first
  • Open-source
  • Cloud-agnostic
  • Flexible and Extensible
  • Top-tier Natural Language Understanding in more than 100 languages
  • Get started fast, as in less than 60 seconds you are ready to create

Freshworks Customer Service videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

Botpress videos

Botpress Server source codes review

More videos:

  • Review - Botpress Server - a cool platform for chatbot creation
  • Review - Botpress Overview

Category Popularity

0-100% (relative to Freshworks Customer Service and Botpress)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Chatbot Platforms & Tools

User comments

Share your experience with using Freshworks Customer Service and Botpress. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshworks Customer Service and Botpress

Freshworks Customer Service Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Freshchat is a customer messaging software and live chat platform designed to help businesses engage with their website visitors and customers in real time. This alternative to ManyChat offers a range of features that allow businesses to provide better customer support, generate leads, and improve customer engagement.
Source: sendpulse.com

Botpress Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important advantages that is unique to Botpress is the modular design that allows users to develop new functions for their chatbots whenever they want. Botpress also offers built-in modules like conversation analysis, natural language comprehension and chat management, that are easily integrated into a the chatbot’s workflow. Furthermore, Botpress can be...

Social recommendations and mentions

Botpress might be a bit more popular than Freshworks Customer Service. We know about 4 links to it since March 2021 and only 3 links to Freshworks Customer Service. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshworks Customer Service mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / about 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

Botpress mentions (4)

  • [Hiring] Botpress Bot Developer for ITOP Agent Routing Integration
    We are seeking an experienced Botpress bot developer to integrate an existing chatbot with our ITOP system for agent routing. The chatbot is already developed and can handle customer inquiries, but we need an integration that will route customers to the appropriate ITOP agent who is currently logged in. Source: about 1 year ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • Emoji not appearing inside List in WhatsApp using Botpress
    Greetings! My gf is working on a chatbot project and is responsible for designing the phrases and its behaviours using the Botpress (https://botpress.com/) platform for WhatsApp API. Source: over 2 years ago
  • Chatbot Terminology
    Ever read an article that made you switch to Google and search for that secret programming word or jargon? Like you have no clue what the author is talking about in his post. This happened to me when I started coding my first Amazon Alexa Skill. If you are also one of those guys who is getting started with conversational AI, then this short read can be very useful to you. This post will help you understand the... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Freshworks Customer Service and Botpress, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dialogflow - Conversational UX Platform. (ex API.ai)

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Microsoft Bot Framework - Framework to build and connect intelligent bots.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.