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Freshcaller VS Skype

Compare Freshcaller VS Skype and see what are their differences

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Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Skype logo Skype

Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Skype Landing page
    Landing page //
    2023-10-07

Freshcaller

Website
freshworks.com
Pricing URL
Official Freshcaller Pricing
$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September
Edit details

Skype

Website
skype.com
Pricing URL
Official Skype Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Freshcaller videos

+ Add

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Skype videos

+ Add

How to use Skype - Beginners Guide

More videos:

  • Review - How does Google Duo compare to Skype and Facetime?
  • Tutorial - How to Use Skype

Category Popularity

0-100% (relative to Freshcaller and Skype)

Freshcaller

Skype

Communication
7 7%
Communication
93% 93
VoIP
100 100%
VoIP
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Skype

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.
Source: biz30.timedoctor.com

Skype Reviews

20 Telegram Alternatives to Chat With in 2024
You can use Skype for messaging, including things like emojis and reactions. But the real strength of Skype is its calling features. It can do video calling and screen sharing between devices, but it also has a landline calling feature (for a price), meaning you can do both chats and old-school phone calls.
Source: www.mightynetworks.com
The 7 best apps you can use as a WhatsApp alternative
Part of Microsoft's office productivity suite, Skype has always had something of a business focus, so it might not spring to mind for casual users. It's a full-featured communication app, though, and suitable for both work and recreation. As you'd expect, it can easily do voice, video, and text chats, as well as exchange files. Thanks to a variety of plug-ins, you can record...
Source: www.businessinsider.com
8 Tools You Need For Working Remotely in 2022
We use Google Meet because it’s free. Zoom, on the other hand, requires a fee for sessions longer than 40 minutes. And Skype is already obsolete and constantly glitches.
Source: hackernoon.com
Top 5 Skype Alternatives that you can Switch in 2021
Skype has been existing in the market for many years with once in a blue moon adapted feature updates. Few businesses continued with Skype adjusting to it just because they are used to it neglecting the fact that there are few best and better Skype alternatives in the market.
Source: www.troopmessenger.com
18 Best Discord Alternatives 2020 | Expert Reviews
Skype is one of the most usable Discord alternatives available. It allows you to have one-on-one as well as group chats. You can use the audio call or video chat options available, along with an option to share your screen. Skype has a very basic user interface, so it hardly requires any time to get your hands around the software and get fluent with it. It allows users to...
Source: solutionsuggest.com

What are some alternatives?

When comparing Freshcaller and Skype, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

CloudTalk - Work locally, grow globally

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

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