Software Alternatives, Accelerators & Startups

Freshcaller VS Silvertrac Software

Compare Freshcaller VS Silvertrac Software and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Silvertrac Software logo Silvertrac Software

Real-time incident reporting software, guard tour system, and security officer management for in-house & contract security teams.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Silvertrac Software Landing page
    Landing page //
    2023-09-18

Silvertrac Software is a top-rated security guard management system. Our team of security industry experts has developed a system designed to help security teams improve accountability & remove inefficiencies from their organizations. The entire Silvertrac team is passionate about helping security professionals gain success in the industry through thought-leadership and training.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Silvertrac Software

Pricing URL
-
$ Details
paid Free Trial $50.0 / Monthly (Unlimited users, 24/7 support & access to training documents.)
Platforms
Browser Windows iOS Android Mac OSX
Release Date
2007 October

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Silvertrac Software videos

How Silvertrac's Guard Management Software Works | Silvertrac Software

More videos:

  • Review - Silvertrac Software | Top Rated Security Guard Management Software

Category Popularity

0-100% (relative to Freshcaller and Silvertrac Software)
Communication
100 100%
0% 0
Security
0 0%
100% 100
VoIP
100 100%
0% 0
Security Information And Event Management (SIEM)

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Silvertrac Software

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Silvertrac Software Reviews

We have no reviews of Silvertrac Software yet.
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What are some alternatives?

When comparing Freshcaller and Silvertrac Software, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Orna - Orna is cloud-based software designed specifically for the private security industry with integrated solutions for dispatchers, mobile responders, and administrators.

CloudTalk - Work locally, grow globally

Versaterm RMS - Versaterm empowers Public Safety Agencies with a full suite of integrated modules and configurable solutions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Evidence Recorder - MapScenes Systems: Software for accident and crime scene reconstruction and animation. Evidence collection and diagramming software.