Freshcaller
Aircall
CloudTalk
NICE inContact
Five9
Genesys PureConnect
Genesys Engage
Loop Communications
PagerDuty
OpsGenie
Dynatrace
Datadog
xMatters
VictorOps
TeamViewer
LogicMonitor
Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.
Freshcaller PagerDutyBased on our record, PagerDuty seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Our team at PagerDuty has a number of open source repositories for our Ops Guides. These are a bunch of online docs that we created and manage about topics we think will help folks who use our products. The projects are stable; they don’t get much in the way of additions, outside pull requests, or issues, which means we’re not watching them too closely. So, when something does come in, we’d like to know about it... - Source: dev.to / over 1 year ago
Koblime uses Sentry (https://sentry.io) to detect crashes and performance issues and PagerDuty (https://pagerduty.com) to send me an alert. The data tells me if an issue is isolated to a single region or user or if it's a site-wide outage. PagerDuty alerts me if something is wrong (because it's impractical for me to watch r/kobo or r/koblime for issues 24/7). The performance logs tell me if I'm overspending on the... Source: over 1 year ago
In this tutorial, we're going to walk through together how to build our very own Incident Management Tool like Incident.io or PagerDuty. We can then have our own on call schedule that can be rotated between many users, and have incidents come and be assigned according to the schedule! - Source: dev.to / over 1 year ago
If you’re familiar with PagerDuty, you probably associate it with alerts about technical services behaving in ways they shouldn’t. Maybe you yourself have been notified at some point that a service wasn’t available, was responding slowly, or was returning incorrect information. That’s the common use of a service in the PagerDuty platform. - Source: dev.to / over 1 year ago
Hi everyone! Welcome to the PagerDuty Community Weekly Update! Here you’ll find what’s going on in PagerDuty land. - Source: dev.to / over 1 year ago
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
CloudTalk - Work locally, grow globally
Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.