Software Alternatives & Reviews

Freshcaller VS OnSIP

Compare Freshcaller VS OnSIP and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

OnSIP logo OnSIP

OnSIP offers cloud phone sytem for business communications across all devices.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • OnSIP Landing page
    Landing page //
    2023-10-14

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

OnSIP videos

Rich Technology Group partners with OnSIP VOIP for future video topics!

More videos:

  • Review - Mobile VoIP - OnSIP on the iPhone Bria

Category Popularity

0-100% (relative to Freshcaller and OnSIP)
Communication
60 60%
40% 40
VoIP
61 61%
39% 39
Enterprise Communication
46 46%
54% 54
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and OnSIP

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

OnSIP Reviews

Top successful VoIP business phone system providers in the market
OnSIP works with the existing communication system, so that you may not need to upgrade to any of the new equipment. Moreover, OnSIP’s customer service team is available to answer the queries 24/7.
Source: talkroute.com

What are some alternatives?

When comparing Freshcaller and OnSIP, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

CloudTalk - Work locally, grow globally

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.