Software Alternatives & Reviews

Freshcaller VS Invoca

Compare Freshcaller VS Invoca and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Invoca logo Invoca

Call tracking & analytics software
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Invoca Landing page
    Landing page //
    2023-09-22

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Invoca

Website
invoca.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Invoca videos

Invoca Voice Command Remote Control Review:

More videos:

  • Demo - Invoca Call Tracking and Analytics Platform Demo Video
  • Review - Invoca Call Tracking and Conversational Analytics

Category Popularity

0-100% (relative to Freshcaller and Invoca)
Communication
78 78%
22% 22
Call Tracking And Analytics
VoIP
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Invoca

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Invoca Reviews

We have no reviews of Invoca yet.
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What are some alternatives?

When comparing Freshcaller and Invoca, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

CloudTalk - Work locally, grow globally

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.