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Freshcaller VS Grasshopper

Compare Freshcaller VS Grasshopper and see what are their differences

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Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Grasshopper logo Grasshopper

Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Grasshopper Landing page
    Landing page //
    2022-11-06

Freshcaller

Website
freshworks.com
Pricing URL
Official Freshcaller Pricing
$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September
Edit details

Grasshopper

Website
grasshopper.com
Pricing URL
Official Grasshopper Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Freshcaller videos

+ Add

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Grasshopper videos

+ Add

Grasshopper Phone System Review | ENTREPRENEURS NEED THIS

More videos:

  • Review - Grasshopper Phone System Review: Pricing, Complaints, Number Comparisons - RingCentral Phone.com
  • Review - 5 Reasons Grasshopper VOIP is NOT GOOD for Small Business

Category Popularity

0-100% (relative to Freshcaller and Grasshopper)

Freshcaller

Grasshopper

Communication
34 34%
Communication
66% 66
VoIP
22 22%
VoIP
78% 78
Call Center Software
100 100%
Call Center Software
0% 0
Enterprise Communication
20 20%
Enterprise Communication
80% 80

User comments

Share your experience with using Freshcaller and Grasshopper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Grasshopper

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.
Source: biz30.timedoctor.com

Grasshopper Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
GrassHopper is the best virtual phone system for small business owners. It comes with all the standard VOIP service features like call forwarding, voicemail, caller ID, etc. It enables you to make calls using a regular phone number. Their extensions can be used to make conference calls, which is great for inbound team meetings.
Source: www.isitwp.com
Difference between Grasshopper and MyOperator
*Grasshopper and its logo are registered trademarks of Grasshopper. MyOperator is not associated with Grasshopper in any way and its trademarks are only used here for comparative purposes.
Source: myoperator.co
Compare 5 Best Virtual Phone Number Providers for Your Businesses in 2018
Grasshopper is another virtual phone number service provider offers great pricing options and various facilities to their users. To start-up, you’ve to pick a number of your choice for your business, record your custom greeting, add various departments and employees and Ta-dah…. You’ve done making your very own virtual phone number. Now you can get calls, voicemails, and...
Source: www.digifloor.com

Social recommendations and mentions

Based on our record, Grasshopper seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

Grasshopper mentions (5)

  • Best alternative to personal cell phone for business use?
    Grasshopper works great. https://grasshopper.com/. Source: about 1 year ago
  • In their efforts to put every round from the clip into their foot, Blizzard will be recording voice chat in Overwatch 1.5(Also your account requires a phone number now)
    Get a burner number, there's services for that. Something like Grasshopper. Source: over 1 year ago
  • Toll-Free Number
    I used grasshopper.com successfully. Not sure what the free tier is now. Source: almost 2 years ago
  • Ringcentral cheaper alternative; sales team?
    Https://grasshopper.com/ has a lot of useful features that you may like. It's reasonably priced. Source: over 2 years ago
  • Is there a way to make outgoing calls show up on caller id as business number?
    Yes, get service like Grasshopper, and she can install the app and call from her own extension of your business line. Https://grasshopper.com/. Source: almost 3 years ago

What are some alternatives?

When comparing Freshcaller and Grasshopper, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

CloudTalk - Work locally, grow globally

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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