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Freshcaller VS FireRTC

Compare Freshcaller VS FireRTC and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

FireRTC logo FireRTC

FireRTC is the easiest way to call from your computer for free
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • FireRTC Landing page
    Landing page //
    2021-10-03

Freshcaller

Website
freshworks.com
Pricing URL
Official Freshcaller Pricing
$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September
Edit details

FireRTC

Website
firertc.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Freshcaller videos

+ Add

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

FireRTC videos

+ Add

Firertc Tutorial Video

Category Popularity

0-100% (relative to Freshcaller and FireRTC)

Freshcaller

FireRTC

Communication
65 65%
Communication
35% 35
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
VoIP
100 100%
VoIP
0% 0
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and FireRTC

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.
Source: biz30.timedoctor.com

FireRTC Reviews

We have no reviews of FireRTC yet.
Be the first one to post

Social recommendations and mentions

Based on our record, FireRTC seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

FireRTC mentions (1)

  • Is a VPN useful?
    I personally use firertc.com since its free, although I'm not sure if the sign up is open anymore. Source: about 3 years ago

What are some alternatives?

When comparing Freshcaller and FireRTC, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Make Free Calls Online - Make Free Calls Online is a web application that, as the name suggests, allows its users to make international and local calls for free.

CloudTalk - Work locally, grow globally

Call2friends - High-quality cheap and free international calls online to any mobile or landline numbers from internet and free calling app - cheaper than other VoiP providers. Try it now!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

IEvaphone - IEvaphone is a web service that can be used for connecting with friends and family overseas and for making important business calls providing its users the luxury to make a call to any place in the world with just a secure internet connection.

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