Software Alternatives, Accelerators & Startups

Freshcaller VS Aheeva

Compare Freshcaller VS Aheeva and see what are their differences

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Aheeva logo Aheeva

The Omnibrand, Omnichannel, Omnilocation Contact Center Solution
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Aheeva Landing page
    Landing page //
    2023-10-22

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Aheeva

Website
aheeva.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Aheeva videos

Aheeva - ECOVOZ Cambio de Caller ID

More videos:

  • Review - Aheeva 7 - Centos 7 - Root partition setup

Category Popularity

0-100% (relative to Freshcaller and Aheeva)
Communication
91 91%
9% 9
Call Center Software
47 47%
53% 53
VoIP
100 100%
0% 0
Cloud Contact Center
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Aheeva

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Aheeva Reviews

Best Call Center Software: The Complete List (2020 Update)
Aheeva's contact center software suite is built with big businesses in mind. Its enterprise features helps these business improve their connection between their customers. That way, clients are satisfied and agents are more productive.

What are some alternatives?

When comparing Freshcaller and Aheeva, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

CloudTalk - Work locally, grow globally

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.