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Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
draw.io - Online diagramming application
Feedback Fish - Collect feedback & make your customers happy.
LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.
Customer Feedback Portal - Ask customers what you should build next
PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.