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Then something in your installation might be broken. I suggest you contact their support through their support forms on bitdefender.com. Source: over 1 year ago
Just use the contact form on bitdefender.com give them the email address that you use to log in and tell them that you don't want to auto-renew. They'll try to be pushy and persuade you into keeping the auto-renew active, just reiterate what you said, that you don't want to auto-renew. Source: over 2 years ago
Https://www.malwarebytes.com try this antimalware there is a free version just for scanning and thats all you need or you can go to bitdefender.com and try there just go to the free tools and get them if those dont pick anything up try superantispyware.com should work and delete anything you have on your pc that is malware. Source: about 3 years ago
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