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HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
Service - Customer service issues solved for you, on demand, for free.
ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...
LiveMessage from Salesforce - Make mobile messaging a cornerstone of customer service
LightShot - The fastest way to take a customizable screenshot.