Followup.cc
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Followup.cc Salesforce EssentialsBased on our record, Followup.cc seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'll update this if I find more. For now, this seems to be a partial solution. It's a Gmail add on (except I don't use Gmail) that adds reminders. The options when setting reminders include cancelling it if someone replies, and to remind everyone in the thread. If you combine those two, it seems like — if you use Gmail's web client and have $23/month you're dying to get rid of — a decent way to add the feature. Source: over 1 year ago
FollowUpThen - The simplest way to schedule an email reminder
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Gmelius - Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Boomerang for Gmail - Boomerang for Gmail is a Firefox / Chrome plugin that lets you take control of when you send and receive email messages.
Zendesk Support - Social Customer Support and Help Desk and Ticketing