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Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Shutter - Shutter is a feature-rich screenshot program.
Kommunicate - Customer support automation platform with live chat and chatbots
Snipping Tool - Use Snipping Tool to capture a screen shot, or snip, of any object on your screen, and then annotate, save, or share the image