Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.

Deep Talk is a no-code deep learning platform to analyze text and conversational data

🔥🔥 What will you find in Deep Talk?

• Tools to analyze general text and conversational data

• With a few clicks you will know what your customers are talking about

• Topic detection for conversations

• Topic trends and evolution

• Group different topics to follow them (Sales, Complaints, Leads, etc)

• Wordcloud for every topic

🦾💪 Who uses Deep Talk?

• Customer success teams who want to detect what kind of issues people are experimenting with, new features requested, the most frequent topics people are talking about.

• Customer experience teams who want to detect complaints, and why the people are unsatisfied.

• Sales teams who want to detect sales opportunities in conversations, mails, chats

• Support teams who want to detect the most frequent issues or problems the people are having

• AI/Analytics teams who don't want to spend months building and deploying NLP/DL models to process their data or building chatbots from zero