Software Alternatives & Reviews

Floatbot VS Alphachat.ai

Compare Floatbot VS Alphachat.ai and see what are their differences

Floatbot logo Floatbot

Generative AI powered Conversational AI platform

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17

Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.

  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Floatbot

$ Details
freemium $99.0 / Monthly
Platforms
Android Web iOS
Release Date
2017 August

Floatbot features and specs

  • Omnichannel Chatbot: The AI Chatbot platform has cognitive search and generative AI capabilities.
  • AI Agent Assist: AI Agent Assist bot tells your agents what they should say to customers during support or sales calls (or chats).
  • Co-Browsing: Seamlessly collaborate with your customers by navigating their screens in real-time, without the need for any additional software or downloads.

Alphachat.ai features and specs

No features have been listed yet.

Floatbot videos

Automate Claims FNOL with FloatGPT powered Voicebot

More videos:

  • Demo - Generative AI-Powered Debt Collection Voicebot

Alphachat.ai videos

No Alphachat.ai videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Floatbot and Alphachat.ai)
Chatbots
61 61%
39% 39
Tool
0 0%
100% 100
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Floatbot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Floatbot mentions (1)

  • How to Build a Conversational Bot
    It is simple to create a conversational interface bot. If you would like to get a similar bot then understand how it works and implement in a very easy way with floatbot. Source: over 1 year ago

Alphachat.ai mentions (0)

We have not tracked any mentions of Alphachat.ai yet. Tracking of Alphachat.ai recommendations started around Mar 2021.

What are some alternatives?

When comparing Floatbot and Alphachat.ai, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

ChatBot - Easy to use chatbot platform for business

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.