parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Sumo - Free tools to grow your email list.
Sendcloud - The all-in-one shipping platform for e-commerce
Amazon Seller Central - Management tools for sellers on Amazon's e-commerce platform.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Netsuite SuiteCommerce - NetSuite SuiteCommerce enables B2C and B2B businesses to manage customer interactions through a cloud eCommerce platform.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.