Software Alternatives, Accelerators & Startups

Five9 VS Woopra

Compare Five9 VS Woopra and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Woopra logo Woopra

Track your customers' web and mobile activity, forms, emails, support tickets and more, all in one place with customer analytics. Analyze and take action.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Woopra Landing page
    Landing page //
    2021-10-04

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Woopra videos

Woopra Review (New)

More videos:

  • Review - Woopra Review
  • Review - Mixpanel vs Woopra: Pros and Cons of Each

Category Popularity

0-100% (relative to Five9 and Woopra)
Communication
100 100%
0% 0
Analytics
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Woopra

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Woopra Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Woopra stands out for focusing on tracking customer journeys, making it a must-have for businesses centered around customer experience.
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Woopra stands out for focusing on tracking customer journeys, making it a must-have for businesses centered around customer experience.
Source: medium.com
Free SEO Tools To Improve Your Rankings
Woopra (Core Plan) - A comprehensive web analytics tool that gives you insights on your website activity.
Best Customer Analytics Tools and Software in 2021
Trusted by over 5000 companies worldwide, Woopra is an end-to-end customer journey analytics that allows brands to track, analyze, and optimize the customer journey. Analyzing various touchpoints of customer interaction, Woopra tracks how visitors are browsing your website or app and provides amazing reports regarding the same.
Source: blog.bit.ai
Top 5 Best Mixpanel Alternatives That Are Equally Good!
Woopra provides end-to-end customer journey analytics that let’s you track, analyze, and optimize every step of the customer journey. Woopra analyzes various touch points to see how visitors move through your website, marketing campaigns or product and provide detail reports regarding the same.
Source: blog.elink.io

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Woopra mentions (0)

We have not tracked any mentions of Woopra yet. Tracking of Woopra recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Woopra, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Matomo - Matomo is an open-source web analytics platform