Software Alternatives & Reviews

Five9 VS Whale

Compare Five9 VS Whale and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Whale logo Whale

Video Q&A with influencers and experts 🐳
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Whale Landing page
    Landing page //
    2023-02-08

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Whale videos

Children of the Whales Review in 5 Minutes

More videos:

  • Review - Orca: The Killer Whale (1977) REVIEW - JAWS MONTH
  • Review - WORLDE BLUE WHALE 49 REVIEW

Category Popularity

0-100% (relative to Five9 and Whale)
Communication
100 100%
0% 0
Web Browsers
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Whale

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Whale Reviews

  1. This is amazing.

    It's VERY customizable! You can add your own search engine, customize colors, and more!

    👍 Pros:    Highly customizable|Fast|Clean ui

The 10 BEST Employee Onboarding Software Options 2024
Whale helps us a lot with streamlining our onboarding process. Whale just automates the assignment of different onboarding documents. We just add a new hire to a group, and the system does the rest for us.
Source: usewhale.io
5 Best SOP Software Tools: How to Choose the Right One
It’s very manual to install the suggestions. Once everything is installed, it’s ep-ic but it can take some time so don’t wait long to do it. Start while you’re creating your documentation in Whale.
Source: usewhale.io

Social recommendations and mentions

Based on our record, Whale should be more popular than Five9. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Whale mentions (6)

  • What's the best looking browser for windows?
    Might check out Naver Whale and Yandex Browser. Source: 11 months ago
  • seems like firefox is like getting worse market share idk
    Why not use it - https://whale.naver.com/en/. Source: about 1 year ago
  • best browsers for february?
    I would NEVER use anything else than Firefox as my main browser. HOWEVER, I'm always looking for a secondary browser that I can use for a quick consult or managing my router settings quickly without wasting too much RAM in the process. Until a few days ago, Thorium was the best one I could find, blazing fast, low RAM usage; but now I am trying Naver Whale and, with the exact same number of tabs and extensions... Source: about 1 year ago
  • I need an aesthetically pleasing browser
    If you don't mind about privacy, try opera, then yandex, then whale. Source: over 1 year ago
  • Android pokes IPhone with Drake's "Texts Go Green"
    In South Korea, we see a similar story except the Samsung browser is another player. But Chrome+Samsung+Whale aren't really losing ground to Safari:. Source: almost 2 years ago
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What are some alternatives?

When comparing Five9 and Whale, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Comodo Dragon Internet Browser - Web Browser

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Pale Moon - Pale Moon is an Open Source, Mozilla-derived web browser available for Microsoft Windows and Linux, focusing on efficiency and ease of use.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ghost Browser - Ghost Browser improves your productivity with built in tab management and multi-session browsing so you can log into multiple accounts from one window.