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Five9 VS Uber

Compare Five9 VS Uber and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Uber logo Uber

Uber is a website and mobile app that allows you to get a ride similar to a taxi service from your phone.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Uber Landing page
    Landing page //
    2023-09-24

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Uber videos

+ Add

Uber Driver Pay | This Is Why You Should Not Be An Uber Driver | Is Uber Worth It

More videos:

  • Review - Real Earnings from ONE WEEK as an Uber Driver in 2020
  • Review - One Year of Driving for Uber/Lyft Review

Category Popularity

0-100% (relative to Five9 and Uber)

Five9

Uber

Communication
100 100%
Communication
0% 0
Ride Sharing
0 0%
Ride Sharing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Taxi
0 0%
Taxi
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Uber

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Uber Reviews

Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?
Can ride-pooling service Via catch up to Uber and Lyft by being the friendly alternative?This month Via hit 50 million rides, versus Uber’s 10 billion and Lyft’s 500 million–but with much less of the vitriol, and productive relationships with the cities in which it operates. [Photo: courtesy Via] By Ainsley Harris4 minute...
Source: www.fastcompany.com
Via Rideshare: Get Shared Rides for Less
Much like Uber and Lyft, Via may charge extra fees for drop-offs at special destinations (like Chicago’s Navy Pier), though you’ll always see these fees upfront before you ride. You can see real-time rates in your Via app. A $3 fee may also apply for no-shows and cancellations, which is actually $2 cheaper than Uber cancellation fees.
Source: www.ridester.com
Uber, Lyft, Gett, Juno, and Via: Which of these 5 NYC taxi alternatives is right for you?
​Price: It varies; UberX has $2.55 baseline fare and is 35 cents/minute after that; UberXL has a base of $3.85 and then costs 50 cents a minute; UberBlack has a base of $7 and is 65 cents a minute; and UberSUV has a base of $14 and a per-minute rate of 80 cents. There's also UberTaxi—which simply flags down a regular yellow or green cab for you—and UberPool, which matches...
Source: www.brickunderground.com

Social recommendations and mentions

Based on our record, Uber seems to be a lot more popular than Five9. While we know about 25 links to Uber, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Uber mentions (25)

  • How can I find out if Uber is available in my area?
    Use the website on uber.com for estimating fares between A and B. Source: 11 months ago
  • Creating spreadsheet of customer ride price vs expense paid to others (inc driver)
    Open browser on uber.com summary of trip earnings. Source: 12 months ago
  • Uber ignoring me
    Have you tried signing in to your Uber account at uber.com? Maybe you can receive a OTP by email instead of your phone number? Source: about 1 year ago
  • Missing/Late/Wrong Prop 22 Earnings and other Uber F*ckery
    I have never been able to see the breakdown in the app (though others say they have found it). I usually go online to the uber.com website and login. You can see earnings statements there. Go to the Activity tab. Source: about 1 year ago
  • PSA: GRT U-Pass Referendum from Jan. 24-26
    A relatively average Uber trip maybe ≈$10, one way. In fact, uber.com estimates the trip from Pub on King to Marshall street (for example) to be $9.00, one way. Source: over 1 year ago
View more

What are some alternatives?

When comparing Five9 and Uber, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Lyft - Lyft is a mobile app that lets you get rides from pace to place for a fee. If you want to be a Lyft driver, you can go to their website and easily sign up to start driving for them. Read more about Lyft.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

BlaBlaCar - BlaBlaCar is a ride sharing service that connects travelers throughout Europe.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Yandex.Taxi - The Yandex.Taxi app is a quick, easy, and safe way to order a taxi.

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