Software Alternatives, Accelerators & Startups

Five9 VS Telbee.io

Compare Five9 VS Telbee.io and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Telbee.io logo Telbee.io

telbee adds voice messaging to podcasts, websites, social media and email to easily hear from and build human relationships with your customers and community - save time, reduce frustration, and gain sales, understanding and fans
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Telbee.io Landing page
    Landing page //
    2023-06-14

Add a popup to your website to open a customised voice recorder, or create standalone pages you can link to from social media, podcasts, emails, QR codes and more. Your customers, visitors and community can speak their mind easily and naturally, then get on with their day - human communication, without the frustration!

Whether it’s sales questions, support needs, feedback, community interaction, testimonials or anything else where really hearing and relating matters, voice messaging makes it easy and convenient to listen to the people who matter most. Use the rich relationships and insights you build have more persuasive sales conversations, build your community, engage your advocates and more - all while saving time vs typing!

Listen to voice messages in a team inbox, or read them transcribed to text, then assign to the right person to respond. Continue the conversation by voice message, including text, images and links too if helpful - or give the customer a call or email if better for them. telbee has loads of features to customise your voice channels to fit your usage cases and brand, and to speed up your voice workflow.

Show your customers you care, and consistently delight them with personal, human and authentic service that speaks to them. Then watch your revenue rise!

Five9 features and specs

No features have been listed yet.

Telbee.io features and specs

  • Messaging: Yes
  • Transcribe Audio : Yes
  • Team Inbox: Yes
  • Communication: Yes
  • Customer Support: Yes
  • URL Generator: Yes
  • Automated workflow: Yes
  • Cloud storage: Yes
  • Sharing: Yes
  • Branded Look and Feel: Yes
  • Notifications: Yes
  • Zapier integration: Beta
  • Webhooks: Beta

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Telbee.io videos

telbee - When people talk, good things happen

More videos:

  • Demo - Introduction to telbee's voice messaging platform

Category Popularity

0-100% (relative to Five9 and Telbee.io)
Communication
94 94%
6% 6
Podcast Tools
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Telbee.io

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Telbee.io Reviews

We have no reviews of Telbee.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Telbee.io mentions (0)

We have not tracked any mentions of Telbee.io yet. Tracking of Telbee.io recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Telbee.io, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Vocaroo - Vocaroo is a quick and easy way to share voice messages over the interwebs.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

SpeakPipe - SpeakPipe is a tool enabling organizations to receive voice messages from the audience directly on the website.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Yac - Take your time back from Zoom & Slack