Software Alternatives, Accelerators & Startups

Five9 VS TalkJS

Compare Five9 VS TalkJS and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

TalkJS logo TalkJS

TalkJS is a messaging API enabling users to add buyer-seller chat to their online marketplace or platform.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • TalkJS Landing page
    Landing page //
    2023-03-15

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

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TalkJS videos

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Category Popularity

0-100% (relative to Five9 and TalkJS)
Communication
88 88%
12% 12
Enterprise Communication
100 100%
0% 0
Messaging
0 0%
100% 100
VoIP
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and TalkJS

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

TalkJS Reviews

We have no reviews of TalkJS yet.
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Social recommendations and mentions

Based on our record, TalkJS seems to be a lot more popular than Five9. While we know about 32 links to TalkJS, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

TalkJS mentions (32)

  • Ask HN: Who is hiring? (June 2023)
    Our stack is mainly TypeScript, React, Elixir and PostgreSQL. 80% of the company is product people, founders are a designer and a programmer. TalkJS touches millions of people and is growing quickly. We want to be the tool that every developer thinks of for building communication features, a bit like what Stripe is for payments. To accomplish this, we give great engineers the maximum amount of freedom, so they can... - Source: Hacker News / about 1 year ago
  • 5 Real-world Projects for Practicing With NextJS
    Don’t use third-party libraries like TalkJs to integrate the real-time functionality. - Source: dev.to / over 1 year ago
  • Integrating Django channels in my chat application
    Hello guys, I have just implemented a chat application between users in my Django project (just using HTTP requests). I am trying to deploy the project asap, do you think I should use Django channels? How hard is it to convert my already working application? I have also found this service on the internet (https://talkjs.com/). Do you think it could be a great idea to launch the website as it is now, and later on,... Source: over 1 year ago
  • How do you implement internal user messaging in your app?
    I'm one of the founders of https://talkjs.com, a chat SDK with a pre-built UI. Obviously my position is extremely biased. Users have come to expect a chat experience that Just Works, and has all the basics covered. Those basics, however, go a lot longer than just the websocket/firebase "hello world" chat app and it's a lot of work to cover them sufficiently well. Typing indicators, online status, sharing photos... - Source: Hacker News / almost 2 years ago
  • Reporting messages in TalkJS
    TalkJS now supports adding custom actions to chat messages. This opens up possibilities to add support for actions like reporting, deleting, or liking a message. In this how-to, we’ll set up a custom action to report a message in TalkJS using this new feature. Note that the feature by itself does not report a message but provides you with the custom action and its handler. You must invoke a service in the backend... - Source: dev.to / almost 2 years ago
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What are some alternatives?

When comparing Five9 and TalkJS, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Twilio - Brings voice and messaging to your web and mobile applications.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Google Cloud Speech API - Cloud Speech offers speech to text conversion powered by machine learning.