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Five9 VS Square for Retail

Compare Five9 VS Square for Retail and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Square for Retail logo Square for Retail

Point-of-sale app & set of tools for retail businesses
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Square for Retail Landing page
    Landing page //
    2023-06-15

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Square for Retail videos

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Introducing Square for Retail

More videos:

  • Review - Square review: Square for Retail Saves the Day!!

Category Popularity

0-100% (relative to Five9 and Square for Retail)

Five9

Square for Retail

Communication
100 100%
Communication
0% 0
POS
0 0%
POS
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Payments Processing
0 0%
Payments Processing
100% 100

User comments

Share your experience with using Five9 and Square for Retail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Square for Retail

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Square for Retail Reviews

20 Best Retail Management Software Reviewed for 2024
Square for Retail’s POS app enables businesses to process sales, manage inventory, and track customer data at the point of sale. Square for Retail is a POS solution offered by Square—a popular provider of payment processing tools.
Source: theecommmanager.com
6 Best Retail Management Software 2020
Square is an app-based program and while you can access management and back-end features through a browser, the POS is only accessible through an iPad. Many of the back-end features, like inventory management, are only accessible through the dashboard, not the app. So you will need to use both the app and the browser-based dashboard to access all of Square for Retail’s...
Source: fitsmallbusiness.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Square for Retail mentions (0)

We have not tracked any mentions of Square for Retail yet. Tracking of Square for Retail recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Square for Retail, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LS Retail - LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

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