Software Alternatives, Accelerators & Startups

Five9 VS SnapComms

Compare Five9 VS SnapComms and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

SnapComms logo SnapComms

SnapComms, An Everbridge company, provides internal communication solutions for organizations.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • SnapComms Landing page
    Landing page //
    2021-09-18

SnapComms is an award-winning provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time.

The SnapComms platform includes a range of channels that can be combined for every internal communication need – from urgent notifications to awareness and behavioral change. We help you inform and engage employees through high-impact alerts and tickers, passive yet powerful screensavers and wallpapers, and interactive surveys and quizzes. SnapComms helps internal communications professionals like you get employee attention.

SnapComms offers alternative ways to inform and engage employees, alleviating email-overload and cutting through workplace noise. Multi-channel campaigns are proven to be more effective. Our platform ensures your priority messages are never missed, culture and awareness campaigns are successful, and employee engagement is lifted.

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

SnapComms videos

SnapComms Overview

More videos:

  • Tutorial - Getting Started with SnapComms Communication Software
  • Tutorial - How to Create Content with SnapComms Software

Category Popularity

0-100% (relative to Five9 and SnapComms)
Communication
100 100%
0% 0
Emergency Communications
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Notifications And Alerting

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and SnapComms

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

SnapComms Reviews

We have no reviews of SnapComms yet.
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Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

SnapComms mentions (0)

We have not tracked any mentions of SnapComms yet. Tracking of SnapComms recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and SnapComms, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialMyCalls - The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.