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Five9 VS Smartly.io

Compare Five9 VS Smartly.io and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Smartly.io logo Smartly.io

Smartly.io is the leading Facebook ad optimization solution for agencies and performance marketers
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Smartly.io Landing page
    Landing page //
    2023-10-09

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
Release Date
-
Edit details

Smartly.io

Website
smartly.io
Pricing URL
Official Smartly.io Pricing
Release Date
2013 January
Startup details
Country
Finland
State
Southern Finland
City
Helsinki
Founder(s)
Kristo Ovaska
Employees
250 - 499
Edit details

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Smartly.io videos

+ Add

How to Automate Facebook Advertising at Scale - Smartly.io

More videos:

  • Tutorial - Thomas Roberts, Smartly.io: how to scale facebook advertising
  • Review - Smartly.io Case Study for Hopper: Scale, automate and optimize hundreds of new offers every day

Category Popularity

0-100% (relative to Five9 and Smartly.io)

Five9

Smartly.io

Communication
100 100%
Communication
0% 0
Small Business
0 0%
Small Business
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business Network
0 0%
Business Network
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Smartly.io

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Smartly.io Reviews

We have no reviews of Smartly.io yet.
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Social recommendations and mentions

Smartly.io might be a bit more popular than Five9. We know about 1 link to it since March 2021 and only 1 link to Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Smartly.io mentions (1)

  • [hiring] Mandarin speaking Full-time digital marketing specialist
    - Experience with PowerPoint, Excel (pivot tables and common formulas), and Microsoft Office. Experience using Smartly.io a plus. Source: almost 2 years ago

What are some alternatives?

When comparing Five9 and Smartly.io, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Facebook for Business - Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

SocialPilot - SocialPilot is an app designed to help businesses and professionals with social media marketing.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Fomo - Fomo turns your site into the online equivalent of a busy store

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