Software Alternatives & Reviews

Five9 VS RANCID

Compare Five9 VS RANCID and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

RANCID logo RANCID

RANCID - Really Awesome New Cisco confIg Differ.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • RANCID Landing page
    Landing page //
    2019-04-08

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

RANCID videos

Puppet Perspectives - Rancid "Troublemaker" Album Review (feat. Dan)

More videos:

  • Review - Rancid Life Won't Wait Album Review
  • Review - Review: Rancid “Trouble Maker”

Category Popularity

0-100% (relative to Five9 and RANCID)
Communication
100 100%
0% 0
Network Automation
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Configuration Auditing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and RANCID

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

RANCID Reviews

We have no reviews of RANCID yet.
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Social recommendations and mentions

Based on our record, RANCID should be more popular than Five9. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

RANCID mentions (9)

  • Cisco switch backup/restore?
    A decade ago I worked for a shop that needed to routinely back up 100+ cisco switches and routers and refused to pay for solarwinds. I setup a light weight freebsd vm to run this open source software: https://shrubbery.net/rancid/ (Rancid: Really Awesome New Cisco config Differ) and set it to scrape all the equipment every 12 errors. Source: over 1 year ago
  • Version control for network configs
    Anyways Rancid does support cvs, svn, and git. Though I have only used it with cvs. Basically what it does, is checks out the configuration, downloads the configuration with other information about the state of the device, commits the configurations(which only changed ones will be in the latest check-ins, and then it can send an email of the changes. Source: almost 2 years ago
  • Management Software for Cisco Devices?
    RANCID - Really Awesome New Cisco confIg Differ monitors a router's (or more generally a device's) configuration, including software and hardware (cards, serial numbers, etc) and uses CVS (Concurrent Version System), Subversion or Git to maintain history of changes. Source: almost 2 years ago
  • What all are you doing with Ansible?
    If you want to use this as an opportunity to learn Ansible, or you don't want to add another tool to the stack, this is a fine use case. Otherwise, I would consider using either RANCID or Oxidized for configuration backup. Source: about 2 years ago
  • Starting with python at 30
    Before I knew about RANCiD (https://shrubbery.net/rancid), I wrote my own Perl application to telnet into a Foundry Networks switch and TFTP its configuration to my computer so I could back it up. At a future employer, I rewrote another coworkers Perl application that collected SNMP values from devices and did stuff with it (forget what all I did then). Source: about 2 years ago
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What are some alternatives?

When comparing Five9 and RANCID, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)