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Five9 VS Qualyon

Compare Five9 VS Qualyon and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Qualyon logo Qualyon

Speak freely! Qualyon is an AI based insurance focused voice conversation system that can handle calls from policy creation to payout.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Qualyon Landing page
    Landing page //
    2023-09-21

Qualyon is an AI based voice conversational system, specifically focused on the insurance industry. Conversations from the time a policy is created to the time of payout come built in. Just configure a few fields and you can have the system make or receive calls, may that be renewal calls or service calls.

As to the AI research, our focus is on Natural Language Understanding. Our approach goes beyond the typical machine learning techniques. The result is a system that parallels the way we think

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Release Date
-
Edit details

Qualyon

Website
qualyon.com
Pricing URL
-
$ Details
paid Free Trial $0.15 (per minute)
Release Date
2019 October
Edit details

Five9 features and specs

No features have been listed yet.

Qualyon features and specs

  • Inbound Call Center Solutions: Available 24*7 and can significantly reduce wait time for customer and cost optimization
  • Outbound Call Center Solutions: 1000's of marketing calls and lead qualification calls can be done in 5 min

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Qualyon videos

No Qualyon videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Five9 and Qualyon)

Five9

Qualyon

Communication
96 96%
Communication
4% 4
Call Center Software
80 80%
Call Center Software
20% 20
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Voicebot
0 0%
Voicebot
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Qualyon

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Qualyon Reviews

  1. Voice bot

    Conversational voice bit is just amazing as a bit can do most of human work..amazing..kudoos to NLU Technology

    🏁 Competitors: Alexa
  2. Voicebot

    Fantastic voicebot assistant

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Qualyon mentions (0)

We have not tracked any mentions of Qualyon yet. Tracking of Qualyon recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Qualyon, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ozonetel - Ozonetel is a pioneer of cloud telephony solutions in India. Our cloud based telephony solutions includes cloud call center software,IVR system and customized communication solutions to suit specific business needs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Vert-Age Dialer - Vert-Age Dialer provides High-Quality call center software solution.Handle any call volume productively with cloud-based call center and draw in with your clients.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Floatbot - Generative AI powered Conversational AI platform

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