Software Alternatives, Accelerators & Startups

Five9 VS OpenKM.us

Compare Five9 VS OpenKM.us and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

OpenKM.us logo OpenKM.us

OpenKM is a document management software that integrates all essential document management into one easy to use solution.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • OpenKM.us Landing Page
    Landing Page //
    2024-06-11

OpenKM is an Enterprise Content Management Software, often referred to as Document Management Systems (DMS), EDRMS, or CMS.

A Document Management Software (DMS) is a computer program used to store, manage, and track electronic documents and images of paper-based information captured using a document scanner or other means.

OpenKM is a management solution that allows businesses to control the production, storage, management, and distribution of electronic documents and control documents' flow

OpenKM is a document management software that integrates all essential document management, collaboration, and advanced search functionality into one easy to use solution. The system also includes administration tools to define various users' roles, access control, user quota, document security level, detailed logs of activity, and automation setup.

With OpenKM enterprise document management, you can:

Control your enterprise content. Collect information from any digital source. Collaborate with colleagues on documents and projects. Empower organizations to capitalize on accumulated knowledge by locating documents, experts, and information sources. Enterprise content management features. Manage digital content or documents.

Call +1 646 206 6071.

OpenKM.us

Website
openkm.us
$ Details
freemium $6000.0 / One-off ("10 users" "2 TB supported repository" )
Platforms
Browser Android Windows Linux Cloud Internet Explorer Safari Chrome OS Oracle Google Chrome Firefox Web Edge AWS Azure Docker .Net PHP REST API JavaScript Java Amazon ASP.NET API Apache
Release Date
2014 May

Five9 features and specs

No features have been listed yet.

OpenKM.us features and specs

  • Customizable: https://www.openkm.us/en/customizations.html
  • Consulting Services: https://www.openkm.us/en/consulting.html
  • Training Services: https://www.openkm.us/en/training.html
  • Document management: https://www.openkm.us/en/document-management.html
  • Enterprise service management: https://www.openkm.us/en/enterprise-content-management-system.html
  • Workflow: https://docs.openkm.com/kcenter/view/wfg/
  • Partner Program: https://www.openkm.us/en/partners.html
  • Community: https://www.openkm.us/en/open-source-document-management-system.html
  • Professional on-premise version: https://www.openkm.us/en/professional-document-management-system.html
  • Professional cloud version: https://www.openkm.us/en/cloud-document-management-system.html

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

OpenKM.us videos

OpenKM | assists users to comply with the HIPAA USA Law regulations.

More videos:

  • Demo - OpenKM in less than four minutes (New interface features tour)
  • Tutorial - OpenKM’s Stamp and watermark feature (New Interface)
  • Tutorial - OpenKM’s Search functionality (new interface)
  • Demo - OpenKM - Optical Character Recognition - Zone OCR example - (New User Interface)

Category Popularity

0-100% (relative to Five9 and OpenKM.us)
Communication
100 100%
0% 0
Document Management System
Enterprise Communication
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and OpenKM.us

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

OpenKM.us Reviews

  1. The best document management app we've used

    We had an excellent experience overall; the program, despite having many capabilities, serves its job, with only a few customer care issues. We are at ease using the program!

    👍 Pros:    Excellent features|User friendly interface|Reasonable pricing
    👎 Cons:    Customer support

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

OpenKM.us mentions (0)

We have not tracked any mentions of OpenKM.us yet. Tracking of OpenKM.us recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and OpenKM.us, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.