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Five9 VS Knowmax

Compare Five9 VS Knowmax and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Knowmax Landing page
    Landing page //
    2023-09-04

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Platforms
-
Edit details

Knowmax

Website
knowmax.ai
Pricing URL
Official Knowmax Pricing
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Edit details

Five9 features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Five9 and Knowmax)

Five9

Knowmax

Communication
88 88%
Communication
12% 12
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Phone System
0 0%
Phone System
100% 100
VoIP
78 78%
VoIP
22% 22

User comments

Share your experience with using Five9 and Knowmax. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Knowmax

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

Knowmax mentions (0)

We have not tracked any mentions of Knowmax yet. Tracking of Knowmax recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Knowmax, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

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