Software Alternatives, Accelerators & Startups

Five9 VS Kissflow

Compare Five9 VS Kissflow and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Kissflow logo Kissflow

Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Kissflow Landing page
    Landing page //
    2023-08-28

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Kissflow videos

Getting Started and Review of Kissflow - Automating Your Business Processes

More videos:

  • Review - Kissflow Product Spotlight
  • Demo - KiSSFLOW Demo

Category Popularity

0-100% (relative to Five9 and Kissflow)
Communication
100 100%
0% 0
Project Management
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Workflow Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Kissflow

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Kissflow Reviews

Top 9 Procurement Tools for SMBs (2024)
Do you want to have control over the procure-to-pay process but with sufficient flexibility? Kissflow lets you have that with its simple and customizable solution. For purchase requisitions, it offers fluid forms so that you can collect, approve and track the purchase requests.
Source: geekflare.com
Top 9 MuleSoft Alternatives & Competitors in 2024
Kissflow, one of the best MuleSoft competitors, is a powerful IT process automation tool that empowers your team to streamline IT operations, enhance efficiency, and drive innovation within your organization. Automating workflows, simplifying task management, and providing valuable insights enable your team to focus on essential tasks and improve productivity.
Source: www.zluri.com
10 Best Procurement Management Software Tools in 2023
Kissflow prides itself on being both simple and customizable. Use this platform to track purchase requests, automatically generate purchase orders, and approve invoices on the go in the mobile app.
Source: clickup.com
Top Workflow Management Systems on the Market
In terms of workflow management, Kissflow ticks all the boxes and offers agile management as a bonus. The only downside is that Kissflow deliberately aims for a bit of a “walled-garden” experience with regard to users: there is no support for guest users or external user interaction as of the time of this writing.
7 Best Business Process Management Tools (2023)
KissFlow is a (BPM) business process management tool that helps companies in streamlining their workflow. KissFlow provides the necessary tools for companies to manage their business processes and get rid of the need for manual tasks.

Social recommendations and mentions

Kissflow might be a bit more popular than Five9. We know about 1 link to it since March 2021 and only 1 link to Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Kissflow mentions (1)

  • Bugs‌ ‌found‌ ‌in‌ Kissflow SaaS. Bug‌ ‌Crawl‌
    Kissflow is a well-rounded tool that bridges workflow & business process management in a single operating environment. This platform takes out the pain of work tracking by introducing tools and functions that simplify much of the work through automation. Source: about 3 years ago

What are some alternatives?

When comparing Five9 and Kissflow, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Nintex - Cloud-based digital workflow management automation platform