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Five9 VS Innago

Compare Five9 VS Innago and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Innago logo Innago

Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. Innago is 100% free to use and comes with a long list of affordable features.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Innago Landing page
    Landing page //
    2022-12-27

Innago offers a cloud-based property management platform for landlords of all sizes. With Innago, users can collect rent, manage leases, collect signatures, and manage tenants.

Landlords can collect rent via ACH or credit cards. Users can set rents, configure late fees, waive fees if needed, and manage recurring charges like parking fees and utility bills. Email reminders are sent to tenants before rent is due when rent is due, and if a payment is late. Innago also includes invoice generation, late fee assessment, account deposits, and invoice tracking. Multiple bank accounts are supported.

E-signature tools let tenants sign leases remotely from mobile or desktop devices. Landlords and tenants can access documents remotely as well, built-in lease templates allow users to configure rental amounts, lease dates, and pet addendums. Users can also add, remove, and sublease tenants. Communication tools let users contact individuals or entire properties.

Our mission is to make renting simple, accessible, and affordable for landlords of any size.

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Innago videos

+ Add

#DoorGrowShow | Managing Tenants More Effectively with Dave Spooner of Innago

More videos:

  • Review - Innago Techxpert Webinar with Dave Spooner

Category Popularity

0-100% (relative to Five9 and Innago)

Five9

Innago

Communication
100 100%
Communication
0% 0
Property Management
0 0%
Property Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Rental Property Management
0 0%
Rental Property Management
100% 100

Questions and Answers

As answered by people managing Five9 and Innago.

What makes your product unique?

Innago's answer:

We’ve built our software from the ground up with small and large, independent landlords in mind. Since the very beginning, we’ve been meeting with property owners for direct feedback on which features matter and which don’t. We’re proud to say that we have a product our landlords and their tenants love. Innago is also free to use for landlords and property owners, yes you read that right! Our entire suite of features, from online rent collection to tenant screening, comes at no cost to landlords. We also know independent landlords and property managers pride themselves on their hands-on approach, and we do too. That’s why every one of our clients gets a personal account representative for themselves and their tenants.

Why should a person choose your product over its competitors?

Innago's answer:

Too many property management applications are overwhelming, bloated with unnecessary features that drive up the cost and turn their software “solution” into a software problem. From day one, we've met and collaborated with landlords of all sizes to produce software that is free, effective, and efficient.

How would you describe your primary audience?

Innago's answer:

Property owners and landlords of all sizes.

User comments

Share your experience with using Five9 and Innago. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Innago

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Innago Reviews

We have no reviews of Innago yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Innago mentions (0)

We have not tracked any mentions of Innago yet. Tracking of Innago recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Innago, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AppFolio - AppFolio is the premier online property management software for modern residential and rental property managers. Try it free today.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Yardi Voyager - Voyager is software for managing properties and the people who live there. The software is developed by Yardi, a company founded in 1984 that specializes in property management software. Read more about Yardi Voyager.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Rezlynx PMS - Next generation cloud based PMS. Rezlynx is PCI compliant, and suitable for any sized hotel or group. It streamlines processes and is seamlessly integrated.

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