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Five9 VS ictfax

Compare Five9 VS ictfax and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

ictfax logo ictfax

ICTFAX is web based and open source Fax software, It is multi users and suitable to offer online Fax services, including Email to Fax, Fax to Email and Web to Fax. ICTFAX application support FoIP, T38 and G.711 pass through faxing also PSTN fax.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • ictfax Landing page
    Landing page //
    2022-09-12

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

ictfax videos

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ICTFAX SP Edition, Open Source Fax Server software with Multi Tenant and White Label support

More videos:

  • Review - ICTFAX - FAX Software Server for LINUX CentOS 7.7 on Azure

Category Popularity

0-100% (relative to Five9 and ictfax)

Five9

ictfax

Communication
93 93%
Communication
7% 7
Office & Productivity
0 0%
Office & Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
100 100%
VoIP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and ictfax

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

ictfax Reviews

We have no reviews of ictfax yet.
Be the first one to post

Social recommendations and mentions

ictfax might be a bit more popular than Five9. We know about 1 link to it since March 2021 and only 1 link to Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

ictfax mentions (1)

  • Finding dependency packages that seem to be missing
    I'm trying out AlmaLinux 8.7 to run ICTFax. ICTFax only has instructions for CentOS 7, but I was hoping that things would be similar enough that it would work off the bat. Source: over 1 year ago

What are some alternatives?

When comparing Five9 and ictfax, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ActFax - ActFax by ActFax Communication-Software GmbH - Fax Server and Email Software for Windows, Terminal Server, Citrix and Unix - ActiveFax Server

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

HylaFAX - HylaFAX Open Source is designed around a client-server architecture. Fax modems may reside on a single machine on a network and clients can submit an...

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

FaxTalk FaxCenter Pro - Easy to use Windows fax software, broadcast fax, network fax server, answering machine software for home and small business.

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