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Five9 VS Cvent

Compare Five9 VS Cvent and see what are their differences

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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Cvent logo Cvent

Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Cvent Landing page
    Landing page //
    2023-10-16

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Cvent videos

+ Add

Cvent Event Management System "Overview Tour"

More videos:

  • Review - CVENT Employee Reviews - Q3 2018
  • Review - Cvent Flex

Category Popularity

0-100% (relative to Five9 and Cvent)

Five9

Cvent

Communication
100 100%
Communication
0% 0
Event Management
0 0%
Event Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Event Registration
0 0%
Event Registration
100% 100

User comments

Share your experience with using Five9 and Cvent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Cvent

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Cvent Reviews

The 10 best Cvent competitors and alternatives on the market
SpotMe is a hybrid event platform built for enterprise and loved by audiences. Its numerous audience engagement features make it stand out from Cvent and any other Cvent competitors.
Source: spotme.com
Top 7 Free Eventbrite Alternatives and Competitors in 2022
Cvent is an eventbrite alternative that delivers an all-in-one event platform that helps you simplify the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value.
Source: goallevents.com
12 Best Event Management Software Apps in 2022
Cvent is the leading event planning software that helps you manage your events from beginning to end. The platform can handle everything from venue sourcing to providing data-backed event insights, so Cvent helps you plan and market events that cultivate an engaged audience. A unique feature that Cvent provides is the ability for attendees to manage their hotel reservations...
Source: teambuilding.com
Top 10 Alternatives to Eventbrite: Leading Event Management Software Solutions
If you are seeking an event management software that is easy to use and navigate, Cvent could be the one you’re looking for. It transforms events into experiences. The tool is considered a powerful online event management software because of its regular reporting features and strategic integrations. It is an end-to-end platform that helps businesses or groups attain success....
Source: financesonline.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

Cvent mentions (0)

We have not tracked any mentions of Cvent yet. Tracking of Cvent recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and Cvent, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Splash - Anyone can create a Splash event, whether you're a company hosting a single event or an individual hosting a personal event like a birthday or wedding. Get Started for Free. Text goes here. X. Full Event Program.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

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