Software Alternatives, Accelerators & Startups

Five9 VS CometChat

Compare Five9 VS CometChat and see what are their differences

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

CometChat logo CometChat

Seamless Real-Time Chat Integration for Your Applications.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • CometChat Landing page
    Landing page //
    2023-06-28

CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat.

Key functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers.

The cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone.

CometChat

$ Details
freemium $109.0 / Monthly (Based on the Monthly Active Users (MAUs))
Platforms
Java Kotlin Swift JavaScript ReactJS React Native Flutter Angular

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

CometChat videos

iOS Chat App Tutorial - Build a Fully-Featured App in Swift

More videos:

  • Demo - Code an Android Chat App in 30 minutes
  • Tutorial - What is CometChat? Introduction

Category Popularity

0-100% (relative to Five9 and CometChat)
Communication
82 82%
18% 18
Enterprise Communication
100 100%
0% 0
Messaging
0 0%
100% 100
Call Center Software
100 100%
0% 0

Questions and Answers

As answered by people managing Five9 and CometChat.

Who are some of the biggest customers of your product?

CometChat's answer:

-Sendbird

-Twilio

Why should a person choose your product over its competitors?

CometChat's answer:

CometChat provides three methods of implementation. Startups and dev teams can quickly go live with the no-code widgets, while front-end developers can leverage the low-code UI Kits for quick starts and solid business logic. For those who want greater control, the SDKs and APIs offer a solid foundation for building custom messaging experiences.

Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.

Which are the primary technologies used for building your product?

CometChat's answer:

-Java -Kotlin -Swift -JavaScript -ReactJS -React Native -Flutter -Angular

How would you describe your primary audience?

CometChat's answer:

Any business that wants to seamlessly integrate real-time chat features into their applications and websites.

Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and CometChat

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

CometChat Reviews

15 Best Twilio Alternatives 2022
What’s also great about CometChat is that it offers you more ways to implement their tools than Twilio. With CometChat, you can implement it in one of three possible ways: chat widgets, user interface kits, SDKs, and APIs.

Social recommendations and mentions

Based on our record, CometChat should be more popular than Five9. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

CometChat mentions (4)

  • Ask HN: Who is hiring? (April 2022)
    CometChat | Full Stack / Front-End Engineer | Remote | Full / Part-time Contract CometChat (https://cometchat.com) is an in-app communication platform that's fast and easy to use, with a wide range of integration options from widgets and pre-built UI kits to DIY with SDKs and APIs. We just raised a $10m series A and are growing quickly. We've decided to rebuild our developer documentation platform from scratch... - Source: Hacker News / about 2 years ago
  • Feedback on developing with Sendbird or Stream SDK
    I would recommend CometChat. Their Sample apps give you a kickstart. Check out https://cometchat.com. Source: about 2 years ago
  • What is HIPAA?
    Here at CometChat, we are dedicated to sensitizing you on educational topics that will fill the gap in understanding the role of communicative technologies in improving lives. You can check out our products on our site that you can integrate with your website or app such as CometChat SDK and CometChat UI Kit. - Source: dev.to / almost 3 years ago
  • How to Build a Team Messenger Site With React (Slack Clone)
    Are you inspired enough as a developer? Are you starting your journey as a web developer? Or do you seek to improve your skills to the next level? If you said yes to any of the above questions, then this tutorial is for you. As a developer, you need to get your hands dirty and implement the best set of apps available in the market to get the right people interested in you. In this tutorial, we will be combining... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Five9 and CometChat, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Cotap - Cotap is a simple, secure mobile messaging app for fast, easy workplace communication.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.