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FieldEdge VS ServiceFolder

Compare FieldEdge VS ServiceFolder and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

FieldEdge logo FieldEdge

FieldEdge, formerly dESCO, is the leading developer of innovative service management software for the service industry.

ServiceFolder logo ServiceFolder

Field service management software that helps small businesses manage their work orders, technicians, customer communications and more. Learn more about how ServiceFolder can help your company today!
  • FieldEdge Landing page
    Landing page //
    2023-09-18
  • ServiceFolder Landing page
    Landing page //
    2023-06-14

ServiceFolder provides Field Service Management software to help companies deliver effective onsite service by tracking requests, managing personnel, and maintaining visibility into operations. Common field service management software features include in ServiceFolder.

Work order management Inventory management Dispatch Scheduling Tracking Reporting and analytics Invoice & billing The mentioned features increase coordination between the businesses and field technicians, saving a company time and money while speeding transactions. These tools increase field service automation to take the manual work out of office tasks like scheduling, dispatching, tracking, invoicing, and reporting.

FieldEdge

Website
fieldedge.com
Pricing URL
Official FieldEdge Pricing
$ Details
-
Platforms
-
Edit details

ServiceFolder

Website
servicefolder.com
Pricing URL
Official ServiceFolder Pricing
$ Details
freemium $15.0 / Monthly (SILVER: Free, 0$ GOLD: 15$/month per user DIAMOND: 25$/month )
Platforms
Android Google Chrome Web Browser iOS Safari Firefox Linux Windows
Edit details

FieldEdge features and specs

  • Comprehensive Features
    FieldEdge offers a wide range of features including scheduling, dispatching, invoicing, and customer management, providing a one-stop solution for field service management.
  • Mobile App
    The platform includes a mobile app that technicians can use on-site to access job details, update statuses, and process payments, enhancing their efficiency.
  • Integration Capabilities
    FieldEdge integrates well with other essential business tools like QuickBooks, allowing for seamless data flow between systems.
  • Customer Support
    FieldEdge has a reputation for strong customer support, including comprehensive onboarding services and ongoing assistance.
  • Real-time Updates
    The software provides real-time updates that allow managers and technicians to stay informed on job statuses and customer interactions instantly.
  • User-Friendly Interface
    FieldEdge features an intuitive and easy-to-navigate interface, making it accessible even for users who are not tech-savvy.

Possible disadvantages of FieldEdge

  • Cost
    FieldEdge may be more expensive than some other field service management solutions, which might be a barrier for smaller businesses.
  • Learning Curve
    Despite its user-friendly interface, the platform's many features can present a learning curve for new users.
  • Feature Overlap
    Some users may find that FieldEdge's multitude of features includes tools that they do not need, leading to potential underutilization.
  • Limited Customization
    FieldEdge offers a set framework that might be difficult to adapt for companies with highly specific or unique business processes.
  • Dependency on Internet
    The platform relies on internet connectivity for real-time updates and access, which might be a problem in areas with poor internet service.
  • Reporting Limitations
    Some users have reported that the reporting functionalities could be more robust and customizable to better meet their business needs.

ServiceFolder features and specs

No features have been listed yet.

Analysis of FieldEdge

Overall verdict

  • Overall, FieldEdge is generally well-received by service industry professionals who seek a comprehensive solution for managing field operations. However, as with any software, there are occasional criticisms about customer support and the cost structure, so it's important for potential users to evaluate it based on specific business needs.

Why this product is good

  • FieldEdge is appreciated for its range of features that streamline operations for service-based businesses such as plumbing, HVAC, and electrical services. It offers scheduling, dispatching, customer management, invoicing, and a mobile app that technicians can use in the field. The software integrates with QuickBooks, which can be beneficial for managing accounting tasks. Most users find the platform user-friendly and efficient in helping manage their business operations more effectively.

Recommended for

    FieldEdge is recommended for small to medium-sized service businesses in sectors like HVAC, plumbing, electrical, and other field service industries looking for an all-in-one solution to manage appointments, customers, and finances efficiently.

FieldEdge videos

+ Add

Overview of FieldEdge

More videos:

  • Review - FieldEdge Attacks ServiceTitan | Software Drama
  • Review - FieldEdge To ServiceTitan | Transition Guide

ServiceFolder videos

+ Add

Complete overview of Field Service Job Management Software | Field Services | ServiceFolder

More videos:

  • Review - Field Service Management software ServiceFolder (Quick Intro)
  • Review - Field Service Management Software For your small business | Register Now | ServiceFolder

Category Popularity

0-100% (relative to FieldEdge and ServiceFolder)

FieldEdge

ServiceFolder

Field Service Management
83 83%
Field Service Management
17% 17
Work Management
86 86%
Work Management
14% 14
Sales Force Automation
87 87%
Sales Force Automation
13% 13
Field Management Software
0 0%
Field Management Software
100% 100

User comments

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What are some alternatives?

When comparing FieldEdge and ServiceFolder, you can also consider the following products

mHelpDesk - mHelpDesk is a mobile field service management software.

ServiceTitan - #1 Management Software for Home Service Contractors.

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

JustGotThat! - Just Got That is an easy app for people to access all handyman services in greater Toronto. Find, book and pay for any service in one simple mobile app.

Field Promax - Field Promax is a field management software enabling users to create, dispatch, invoice, manage and track your work orders.

Jobber - Jobber’s field service scheduling software and app is the best way to organize your service business. Quote, schedule, invoice, and get paid—all in one place. Our easy-to-use app powers your sales, operations, and customer service.

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