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Astuto might be a bit more popular than Fider. We know about 2 links to it since March 2021 and only 2 links to Fider. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
Astuto claims to be similar to Canny: https://github.com/riggraz/astuto Chatwoot is nice and has basically the whole customer conversation journey included: https://github.com/chatwoot/chatwoot Zammad goes into the direction of helpdesk conversations: https://zammad.org/screenshots Helpy is similar: https://helpy.io/?source=ghh Fider is rather about feature voting: https://github.com/getfider/fider#fider. Source: about 2 years ago
Nolt - A fast & beautiful way to collect user feedback
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Upvoty - User feedback in 1 simple overview 🔥
Roadmap - Collision avoidance for projects and people
ClearFlask - Open-source Product Feedback Tool with a Public Roadmap and Announcements.
Customer Feedback Portal - Ask customers what you should build next