Feedbucket's answer

We are independent developers, and we have built Feedbucket primarily for small developer agencies who need to organize their client Feedback in the most efficient way.

NinjaOne's answer:

NinjaOne customers include MSPs and internal IT organizations of all sizes.

Feedbucket's answer

• No need for any installation on the user side, they can just use Feedbucket sidebar, their own camera and microphone to record video, etc.
• Multiple 2-way integrations with all the major project management tools for developers, allowing to keep and organize all your feedback in one place
• Automatically join technical information to your feedback (device, browser, screen size, etc.)

NinjaOne's answer:

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Feedbucket's answer

Feedbucket is the most simple to install and use, it doesn't require any installation from the users who will test your website, and yet has the most complete list of features among comparable tools.

NinjaOne's answer:

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

Feedbucket's answer

As developers, we were frustrated by some of the shortcomings of the most popular feedback apps, so we simply decided to make our own with all the features and simplicity we were wishing for.

NinjaOne's answer:

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

NinjaOne's answer:

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

Feedbucket's answer

Some of our clients are Digital Church, Sunbird, Digital Dominance, Visit Group, Think it First, etc.