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UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Survicate - Collect feedback on your website and find out more about your visitors.
BugHerd - BugHerd: The Website Feedback Tool for Agencies
Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community
zipBoard - ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.