Software Alternatives & Reviews

Faveo HELPDESK VS BoldDesk

Compare Faveo HELPDESK VS BoldDesk and see what are their differences

Faveo HELPDESK logo Faveo HELPDESK

Faveo Help Desk is an open-source helpdesk software solution.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Faveo HELPDESK Landing page
    Landing page //
    2023-09-23
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Faveo HELPDESK features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Faveo HELPDESK videos

An Introduction to Faveo Helpdesk | Affordable Ticketing Software | Multichannel Helpdesk Software

More videos:

  • Review - Faveo Helpdesk and Servicedesk Release v3.1.0
  • Demo - Faveo Helpdesk Demo February 2019

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Faveo HELPDESK and BoldDesk)
Help Desk
51 51%
49% 49
Customer Support
39 39%
61% 61
Help Desk And Ticketing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Faveo HELPDESK and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Faveo HELPDESK mentions (0)

We have not tracked any mentions of Faveo HELPDESK yet. Tracking of Faveo HELPDESK recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Faveo HELPDESK and BoldDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.