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Falcon.io VS HelpCrunch

Compare Falcon.io VS HelpCrunch and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Falcon.io logo Falcon.io

Falcon.io provides a platform for social marketing & customer experience management.

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
  • Falcon.io Landing page
    Landing page //
    2023-05-13
  • HelpCrunch Landing page
    Landing page //
    2023-03-15

Falcon.io videos

+ Add

Falcon.io // Introducing Falcon.io

More videos:

  • Review - Falcon.io // Flying Tiger Copenhagen: Customer Success Story

HelpCrunch videos

+ Add

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Category Popularity

0-100% (relative to Falcon.io and HelpCrunch)

Falcon.io

HelpCrunch

Social Media Tools
100 100%
Social Media Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Social Media Marketing
100 100%
Social Media Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Falcon.io and HelpCrunch. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Falcon.io and HelpCrunch

Falcon.io Reviews

10 PromoRepublic Alternatives for Social Media Managers in 2022
Falcon.io is one of the fast-evolving PromoRepublic alternatives that is giving tough competition to other social media management tools. Using the campaign planner feature, you can run marketing campaigns on Facebook, Instagram, Twitter, and LinkedIn.
Source: www.socialpilot.co
Compare 31 of the Best Online Reputation Management Software Services
Falcon.io is how brands take control of their reputation management. It combines tools for social media listening. Including sentiment analysis with a centralized customer profile hub. Thus brands can detect and react to comments.
Source: referralrock.com

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
Source: www.indiehackers.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

What are some alternatives?

When comparing Falcon.io and HelpCrunch, you can also consider the following products

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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