What are some alternatives?
When comparing Eyes Of Network and Ralph, you can also consider the following products
DiamanteDesk - DiamanteDesk is an open-source easy-to-use help-desk solution.
FusionInventory - Fork of the OCS Inventory project that enables users to inventory their IT assets.
openITCOCKPIT - openITCOCKPIT is an open source out of the box monitoring framework. It can be installed on Debian based distributions through apt and provides a user friendly web interface where you can create all your hosts and services you like to monitor.
LEGO Women of NASA - The inspiring women of NASA, now in LEGO form ✨
Spiceworks Help Desk - Help desk software features that work for IT
RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.